Support

Last updated: 17 July 2026

Need a hand with Elva? Here's how to reach us, how to join a team, and answers to common questions.

Getting help

Email support@elva.team and we'll get back to you as soon as we can. Elva is a small project, so a reply may take a day or two — please describe what you were doing and which device you're on.

Joining a team

If a coach shared an invite with you, open the link or enter your invite code. You'll need the Elva app installed first.

Frequently asked

What is Elva? A match-day companion for youth football coaches — plan your squad by period, run the live match with a drag-and-drop board, and review playing time.

Does it work offline? Yes. Elva is local-first — your data lives on the device and syncs when you're online.

Where is my data stored? On your device and in a backup in Elva's EU-hosted cloud storage; match photos are kept in private, team-scoped storage. See the privacy policy.

How do I delete my account? In the app under Settings → Account → Delete account, or email support@elva.team and we'll remove your account and data that belongs only to you. Shared teams remain with the other coaches.